Streamline management and encourage an appropriate disregard for hierarchy. Guard the firm’s resources; spend the firm’s money as if it were your own. Invest wisely for the future – including in infrastructure and people. Recognize that competitive intelligence is a competitive advantage.

Ensure compensation is fair and fully transparent to senior management based on a balanced scorecard; any special deals should be minimized and for good reason. Respect and learn from your people/team.

Foster a spirit of partnership

We Strive to Build and Maintain the Best Most Efficient Systems and Operations. Promote efficiencies and remember that leaner is better. Leverage technology to make operations fast and simple. Cut waste relentlessly – and eliminate unnecessary bureaucracy. Be an expert and ensure we know our business best. Be rigorous and detailed, with continuous follow-up. Maintain an intense work ethic to get the job done right. Always strive for improvement and have the ability to drive change – make a list and get it done. Act in a thoughtful, coordinated way – not in haste or in isolation.

Always fight complacency by analyzing our own actions and our own weaknesses; management should celebrate our successes but also emphasize the negatives.